Services

At CCSFI, our commitment to SERVICE goes beyond policies.. we are backed by a trusted team with over 100 years of combined industry experience. From underwriting and loss control to claims management, each team member plays a vital role in helping our members navigate challenges, reduce risks and protect what matters most.

We’re here to serve you with the following core services designed for your success.

Underwriting Services

Our workers’ compensation underwriting for the construction industry focuses on evaluating risks, contractor qualifications, financial stability, and safety practices. By taking a comprehensive approach, we deliver tailored coverage solutions that protect contractors and their employees.

  • Certificates upon request
  • Submission to NCCI for experience MODs and contractors credits
  • Assistance with payroll audits and class codes
  • Loss Runs upon request
  • Secure out-of-state policies

Amy Cook

Senior Underwriter

CCSFI is supported by a dedicated Senior Underwriter with over 20 years of experience in the industry. This expertise ensures that our underwriting process remains thorough and consistent, supporting the long-term strength and stability of the Fund.

With a deep understanding of the unique challenges facing the construction industry, Amy is committed to making informed decisions that serve both our members and the integrity of the CCSFI program.

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Underwriting Services

Loss Control Services

Loss control services help construction companies identify potential hazards, improve safety practices, and implement risk-management strategies that reduce accidents, protect workers, and lower insurance costs.

  • Dedicated loss control consultant available to members 24/7
  • Written safety manual assistance and review
  • Employee Training Assessments
  • OSHA abatement plan assistance
  • CPR/AED and First Aid Training
  • OSHA 10/30 Hour
  • Construction Outreach classes

Doug Mahurin

Senior Loss Control Consultant

With over 35 years of experience in the Construction industry, CCSFI’s Senior Loss Consultant, Doug, brings expertise to every job site. He partners directly with CCSFI members to tailor loss control services that reduce risk and enhance safety.

Doug is available to all members and is on call 24/7 to assist with any construction safety concerns or needs.
Loss Control provides MANY different services including but not limited to:

  • OSHA Training – 10hr & 30hr
  • Jobsite Audits
  • Written Safety Manual assistance and review
  • OSHA Abatement
  • Safety Meeting Presentations
  • CPR/First Aid

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Loss Control Services

Claim Services

Our workers’ compensation claims services give construction businesses the support they need to report, manage, and resolve claims efficiently. We work closely with employers and injured employees to ensure fair outcomes, reduce downtime, and promote a safe, timely recovery – helping keep projects and people moving forward.

  • Dedicated Claim Team
  • Access to claims information 24/7
  • Aggressive Claims Management
  • Average of 60% Savings on all medical expenses
  • Ability to create reports/ graphs for internal use
  • Analysis of Loss Trends
  • Online Incident Reporting

Janet Reffett

Claim Specialist

The CCSFI claims team brings over 30 years of construction industry experience to every case.  They are equipped to manage claims with a proactive, thorough, and timely approach, while keeping costs in check and upholding the highest ethical standards.

We empower our team to deliver exceptional client service by recognizing the added value that comes from responsiveness, attention to detail and strong communication.

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Claim Services

iCE - Internet Claims Edge

CCSFI has developed a tool, iCE (Internet Claims Edge), that allows access to claims information 24/7. The information you receive is always LIVE!

iCE (Internet Claims Edge) — a powerful claim analysis and reporting tool that makes accessing your data as transparent as it sounds. With iCE, you can view all of your claims by type, date-of-loss, a long list of powerful, user-defined filters, or drill down to view any claim in detail, including the adjuster’s notes. With iCE, you will know everything we do, and, you can view it anyway you want.

Key Features Include:

  • Individualized password protection
  • Produce a variety of reports, charts & graphs
  • Analyze loss trends
  • View claim detail and notes
  • Track payments
  • Report incidents online